Ideas
Essays
Long-form essays on running and scaling a company. If it is here, it earned the space.
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The Promises You Never Said Out Loud Are Still Being Broken
A promise you never said out loud is still a promise in somebody’s head. Why unspoken expectations collide silently, and the one sentence that…
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Your Company Already Knows Whether You Think People Are Assets or Liabilities
You can hold one belief in your heart and run the opposite one in your budget. Your team hears the budget. A one-meeting audit…
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The 5-3-2-1 Hiring Process: Stop Hiring From Pain
I hired six people in 48 hours once. Here is the gated process I should have had, and why every gate exists to slow…
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White Space: The Operating Rhythm Nobody Schedules
Full does not mean productive. The weekly hour, the monthly half day, and the quarterly day that let a CEO work on the business…
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Your Annual Review Stops One Why Too Early
“The industry got more competitive” has ended a thousand annual reviews and never once produced a strategy. How to run five whys on the…
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Increments Are for Benchmarks. Exponents Are for Leaders.
Your team can smell an arbitrary target. Three questions to answer in writing before you set next year’s number, and why a real 3%…